有7个helpdesk职位和1个IT manager职位，都是在上海的职位
其中4个JD如下
1. Excellent organizational, communication, and interpersonal skills.
2. Excellent written and oral communication in native language and English.
3. Knowledge of PayPal and eBay applications preferred.
4. Ability to define problems, collect data, establish facts, and draw valid conclusions.
5. To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software and Internet software.
6. Excellent attention to detail.
7. Well-developed sense of urgency and follow through.
8. Must be a team player willing to work issues through to completion.
9. Internet savvy, good problem-solving abilities, analytical.
10. Must have the ability to work independently and prioritize work.
11. Ability to develop and maintain professional working relationships with co-workers and peers.
12. A working knowledge of Active Directory and User administration is helpful.
13. Experience in working with a help desk ticketing system is a plus
14. Knowledge and troubleshooting experience with Windows XP is an must
15. Experience with MS Exchange a plus.
16. Knowledge and troubleshooting experience with Office 2003
1个
- 3+ years experience with administration of Windows systems (at least the last 2+ years of direct-system support). In that time, demonstrable experience in the full spectrum of standard administrative tasks such as server administration and troubleshooting.
- 2+ years experience with at least any 3 of the following:
• Active Directory
• Exchange mail systems
• Multi-terabyte file systems (preferably Network Appliance Filers)
• Virtual Machine VMWare management
• HP/Compaq servers (preferably DL-360 and DL-380s with iLO)
• IBM servers
• F5 load balancers
• VPN (IPsec and/or SSL)
• Windows Terminal Servers
• Backup systems (including tape technology and database (“live”) backups)
• Microsoft Systems Management Server especially Patching
- 2+ year experience with systems monitoring/management tools (e.g. NetIQ, SMS, MOM)
- 2+ years experience working in a global environment (dealt with issues such as time-zone, system latency, etc)
- Scripting experience (e.g. PERL, WSH) highly regarded.
- Be ready to work in rotating day and night shifts for 40 hour week (1 of 4 shifts, in a 24x7 environment).
- Demonstrate excellent written and verbal Mandarin skills.
- Demonstrate effective written English skills.
还有一个是3PP support engineer，我都不知道这个3pp是啥东东；一个是DBA，不过数据库是SQL Server。
IT Manager的JD如下：
Managing IT related projects – creating project plans and timelines, working with internal and external teams to deliver projects on schedule and within budget, producing status reports, and escalating issues.
- Assisting other ITS Project Mangers with various facets of large-scale projects.
- Performing quarterly portfolio planning tasks which requires interfacing and collaborating with the IT PMO.
- Collecting, analyzing and presenting metrics as related to project performance and capacity to help management determine project management trends.
- Producing a weekly consolidated status report of all ITS projects for IT management
- Create and maintain project documentation including technical specifications, site maps, project plans, project schedules, meeting agendas and status reports.
- Working to improve the ITS Project Office web site by recommending and implementing changes and increasing document library
详情加我msn细谈
jorgenchen@hotmail.com
